Here's the raw facts on the three different umbraco editions. For a better understanding between the standard and the premium level support, you might want to look at some sample questions too.
| |
Open source edition |
Pro with Standard support |
Pro with Premium support |
| Full source code available |
X |
X |
X |
| Has open source restrictions |
X |
|
|
| Support from the core team |
|
X |
X |
| Microsoft Certified Edition* |
|
X |
X |
| Ticket system with full log |
|
X |
X |
| Upgrade notification service |
|
X |
X |
| Guaranteed response time |
|
48 hours |
24 hours |
| Support period |
|
3 months |
12 months |
| Architectual advising |
|
|
X |
| Upgrade assistence |
|
|
X |
| |
|
|
|
| Price (with commercial license included) 1st year |
N/A |
€1.500** |
€3.000** |
| Optional fee for subsequent years |
N/A |
€1.000** |
€2.500** |
* Microsoft Certified Edition available by the end of 2007
** 25% sales tax will be added for Danish companies